Genting Revisited

@ 11 months 1 week 4 days

We went for a short trip up the hill again, compliment 1 night hotel stay from “C-bank”. This time we stayed at the First World Hotel. Knowing how pathetic the rooms are, I was hoping they would allow us to upgrade the room to at least Super Deluxe or Worldcard Deluxe whatever whatever… but guess what, C-bank instructed NO UPGRADE. Hmmm… No upgrade even I’m willing to pay for it? How ‘stewpid’.

Generally the overall stay was so so.. not too good and not too bad. At least the room was clean but what cheeses me off was when I called the housekeeping for a kettle, their response was like this..

Me: Hi, I would like to request for a kettle
X: No Madam. We cannot provide you with a kettle
Me: What do you mean you cannot provide me with a kettle? You don’t have or you cannot provide?
X: We cannot provide kettle to deluxe room guest.
Me: (Super frust already) Then how am I supposed to get boiling water
X: Our tap water is clean and safe for drinking. You can also go out of the room to the hall, there is a general water tap with hot and cold water provided.
Me: (SLAMMED DOWN THE PHONE)

Arrghh… it’s just a kettle for gawd sake.

See Ryan’s pic below.. His expression speaks it all….

(i’m so bored and sleepy… ) Heehee…poor baby

Sleepy Ride Home

14 thoughts on “Genting Revisited”

  1. terrible.. i don’t understand the mentality as well..our customer service is excellent! but not to our own people la.. :)

  2. Eh.. you were also there in Genting? Aisay..

    C-bank gave out free room stay? Aisay, I must have misseed the promo.. I got the SMS also I didn’t respond.. Stupid stupid stupid.

  3. You know i even brought along my kettle when i was staying in first world..as being told by my friend..

  4. ok, I worked there b4 and for the ‘budget hotel’ all guests are asked to use the taps outside. Very ‘stewpit’ lor but this is the order from the top mgmt.

  5. WHAT? Even some 3-star accommodation we stayed in in Kota Bharu provided us with a kettle in the room. I mean for heaven’s sake.. it’s just a kettle???

  6. Before you can get the water boiled, I’m sure your blood gets boiled over liao…

    Wai… another baby with his precious bolster eh? (Angeleyes’ one also!) Heehee…

  7. *calm down yeah*

    I m goin this Sunday .. free room from the “casino”

    need to get away once a while :P

  8. that’s y when i travel don’t care 3 star ke 5 star ke i bring my own hot water dispenser! yah i bring the whole dem thing and also my own water! kakakaka…

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